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SHIPPING & DELIVERY

You can find the most frequently asked questions about shipping and delivery. 

If you have questions not answered on this page feel free to contact us here.

See below for standard shipping times per country and shipping method. Please note that due to certain circumstances (eg severe weather conditions, postal strikes, ...) shipping can take longer than stated here.
Please note due to covid-19 there might be delays in the international postal service that we can not affect.

All our orders are tracked. Check here on how you can track your order.

Australia:
UPS Standard: 5-9 working days
UPS Express: 3-4 working days
Australia Post: 6-7 working days (at the moment we only ship with UPS to Australia as we are experiencing massive delays with regular postal service)

Austria:
UPS Standard: 2-3 working days
UPS Express: 1-2 working days
Österreichische Post: 3-6 working days

Belgium:
UPS Express: 1-2 working days
B Post: 3-6 working days

Denmark:
UPS Express: 1-2 working days
Bring: 2-3 working days
Budbee: 2-4 working days

Finland:
UPS Express: 1-2 working days
Posti: 3-4 working days
Budbee: 2-4 working days

France:
UPS Express: 1-2 working days
La Poste: 3-4 working days

Germany:
UPS Standard: 2-3 working days
UPS Express: 1-2 working days

DHL: 3-5 working days
Deutsche Post: 3-7 working days
Budbee: 2-4 working days

Hong Kong:
UPS Express: 1-3 working days

Iceland:
UPS Express: 2-3 working days
Pósturinn: 2-3 working days

Israel:
UPS Express: 1-2 working days
Israel Post: 2-7 working days

Italy:
UPS Express: 2-3 working days
Poste Italiane: 3-6 working days

The Netherlands:
UPS Express: 1-2 working days
Post NL: 3-6 working days

Norway:
UPS Standard: 2-3 working days
UPS Express: 1-2 working days
Bring: 2-3 working days

Sweden:
Budbee: 2-4 working days
Early Bird: 3 working days
Schenker: 1-2 working days

Switzerland:
UPS Express: 1-2 working days
Swiss Post: 3-6 working days

UK:
UPS Standard: 3-4 working days
UPS Express: 1-2 working days
Royal Mail: 3-6 working days

United States of America:
UPS Standard: 3-5 working days
UPS Express: 2-3 working days
USPS: 4-6 working days

All other European countries:
UPS Standard: 2-3 working days
UPS Express: 1-2 working days
Local postal services: 3-6 working days

All other non-European countries:
UPS Standard: 3-5 working days
UPS Express: 1-3 working days
Local postal services: 2-7 working days

YES! We ship worldwide!

Depending to which country you are ordering to, we offer different shipping options (such as your local postal service, UPS Standard, UPS Express and various local last mile services).

Depending on the country and adress your are ordering to we offer several different shipping options.

All our shipments are trackable and you will receive a tracking link with your shipping confirmation e-mail.

For shipments with local postal services or local last mile partners you normally will receive your package directly home to your mailbox. If for some reason the parcel can't be delivered to your mailbox, it will go to your local postal service or postal service partner and you will be notified when and where to pick it up.

Australia: UPS Standard, UPS Express, Australia Post (Update: at the moment we only ship with UPS to Australia as regular postal shipment have seen massive delays due to COVID).

Austria: UPS Standard, UPS Express, Österreichische Post

Belgium: UPS Express, B Post

Denmark: UPS Express, Budbee, Bring

Finland: UPS Express, Budbee, Posti

France: UPS Express, La Poste

Germany: UPS Standard, UPS Express, DHL, Deutsche Post, Budbee

Hong Kong: UPS Express

Iceland: UPS Express, Pósturinn

Israel: UPS Express, Israel Post

Italy: UPS Express, Poste Italiane

The Netherlands: UPS Express, Budbee, Post NL

Norway: UPS Standard, UPS Express, Bring

Sweden: Budbee, Early Bird, Schenker

Switzerland: UPS Express, Swiss Post

UK: UPS Standard, UPS Express, Royal Mail, Evri

United States of America: UPS Standard, UPS Express, USPS

All other countries: UPS Standard, UPS Express, local postal services

Absolutely!

All orders irrespective the shipping method you chose have tracking so you can be safe they arrive in good time!

Once the order is shipped you will receive a shipping confirmation email with a tracking link. Please bear in mind that it might take a while until the tracking link works.

You can track your order on the following websites depending the shipping method you chose:

UPS Standard & Express: https://www.ups.com/track?

All
Local Postal Services: https://tracking.asendia.com/

Budbee
: Budbee (you will need to download the Budbee app)

Australia: Australia Post (Update: at the moment we only ship with UPS to Australia as regular postal shipment have seen massive delays due to COVID).

Austria: Österreichische Post

Belgium: BPost

Denmark: Bring, Budbee (you will need to download the Budbee app)

Estonia: Omniva

Finland: Posti, Budbee (you will need to download the Budbee app)

France: La Poste

Germany: Deutsche Post, DHL, Budbee (you will need to download the Budbee app)

Iceland: Pósturinn

Israel: Israel Post

Italy: Poste Italiane

Latvia: Latvijas Pasts

Lithuania: Lietuvos paštas

The Netherlands: Post NL, Budbee (you will need to download the Budbee app)

Norway: Posten Bring


Sweden: Early Bird, DB SchenkerBudbeePostnord

Switzerland: Swiss Post

UK: Royal Mail

United States of America: USPS

All other countries: https://tracking.asendia.com/tracking/

All shipment methods: https://tracking.asendia.com/tracking/

Shipping cost varies depending on country and shipping method you choose. Just go to the check-out and see what the actual cost for your order is.

For countries outside the EU import tax and/or import duty may apply (for most countries though there is a certain threshold below which no tax and/or duty applies). Please check with your local authorities to make sure there are no surprises as Understatement is not responsible to cover such taxes or duties.

Israel: for orders over 75 US$ VAT will be applied and locally collected. For orders over 75 US$ and when shipping with UPS there will be a "UPS brokerage fee" applied by UPS which is a fee for UPS handling the VAT.

Norway: We got you covered! All customs & duties are paid by us.

Switzerland: Find more information on the website of the Swiss Post

UK: Orders below 135 £ are free from tax and duty. Find more information on the website of the UK Government

It may take up to 48 hours before the tracking link is updated.

Sometimes this happens but we are here to help.

Just contact us at customer@shopunderstatement.com and we will be happy to support!

Shipments that do not fit the mailbox will normally be retained at the local delivery office or service point for around 1 to 2 weeks. If you choose not to collect the package, it will be returned to us and the handling fees will be applied.

GOT MORE QUESTIONS?

Read more about, orders, sizing and shipping or ask a question in our help center.

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