T & C
TERMS & CONDITIONS
Thank you for visiting our webshop on the website shopunderstatement.com (hereafter the “website”) published by Understatement AB (hereafter “Understatement”).
Throughout the website, the terms “we”, “us” and “our” refer to shopunderstatment.com. This site, including all information, tools and services made available to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
Please read these Terms & Conditions carefully before accessing or using our website. By accessing or using any part of the website, you agree to be bound by these Terms & Conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any of our services. If these Terms & Conditions are considered an offer, acceptance is expressly limited to these Terms & Conditions.
Any new features or tools which are added to the current website shall also be subject to the Terms & Conditions. You can review the most current version of the Terms & Conditions at any time on this page. We reserve the right to update, change or replace any part of these Terms & Conditions by posting updates and/or changes to our website.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Contact: Understatement AB (Reg. Nr. 559186-2643)
By agreeing to these Terms & Conditions, you represent that you are at least 18 years of age and not currently under guardianship.
You agree to not reproduce, duplicate, copy, resell or exploit any portion of the service, or access to the service or any contact on the website through which the service is provided, without express written permission by us.
You may not use our services or products for any illegal or unauthorized purpose, nor may you in use of our services violate any laws in your jurisdiction (including but not limited to copyright laws).
A breach or violation to any of the terms will result in an immediate termination of your services with us.
Our trademarks include (amongst others) the Understatements name and logo. These trademarks may be used or registered in more than one country and your use of this web site does not grant you any rights to use our trademarks.
The Terms & Conditions found within this document are written in accordance with Swedish law. The laws of your country of residence may differ from Swedish law. Users should comply with all applicable local and international laws and regulations regarding the use of our website and services.
In case of Force Majeure, the obligations of Understatement will be suspended. The contract between you and Understatement can, in those cases, be partially or fully terminated by yourself or by Understatement. A Force Majeure is in the event of war, civil war, revolution, riot, governmental measures, strike, lockout, blockage, failure of electricity, telephone or Internet service, natural disasters or similar events. Understatement will of course do all we can to solve the problem for our customers as soon as possible.
All personal information provided by you at the time of placing an order, registering on our website or signing up for our newsletter will be handled in accordance with the European GDPR law. We will only collect the information that is necessary to provide you with the services we offer and to fulfil orders placed by you through our website.
ORDERS & AVAILABILITY
Understatement has set up a webshop on this site and customers can place their orders through our webshop. An order confirmation will be sent by email when the order is placed. A binding purchase agreement is entered into as soon as your order has been confirmed by us and an order confirmation has been sent from Understatement to the e-mail address you provided to us.
An order confirmation will be sent by email when the order is placed. Understatement does not guarantee that all items included in the Understatement webshop are in stock at the time of the order.In the event that an item in your order is out of stock, Understatement will contact you shortly by email. We may suggest an alternative item or cancel the in question. In the case that the webshop has displayed the incorrect price information we reserve the right to offer you to either purchase the item at the correct price or cancel the order.
Shipments that do not fit the mailbox will normally be retained at the local delivery office or service point for a maximum of 2 weeks. Your parcel must be collected within 14 days from when the package has reached the parcel service point. If you do not collect the package it will be returned to us and you will be charged for return and handling fees.
Please keep in mind that you have to collect the shipment if you wish to use your right of withdrawal. See our page on Return & Exchanges for more information.
PRODUCTS & SERVICES
We do not warrant that the quality of any products, services, information or other material purchased or obtained by you will meet your expectations, or that any errors in the service will be corrected. We have tried to as accurately as possible to reproduce the colors and images of our products that appear in the store. We cannot guarantee that your device screen’s display of any color will be accurate.
Understatement reserves the right, but are not obligated to, limit the sales of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
Certain content, products and services available via our website may include materials from, and link to, third-parties. We are not responsible for examining or evaluating the content or accuracy for any third-party materials or websites. And we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
CUSTOMER ACCOUNT & BILLING INFORMATION
Understatement reserve the right to refuse any order you place with us. We may at our discretion limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.
Understatement reserves the right to decline or rescind a purchase agreement if fraud or other actions similar to fraud, such as unlawful use of another person’s credit card, can be suspected. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
By placing an order at our webshop you agree to provide current, complete and accurate billing and account information. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
The order amount will be held on your card once your order has been placed. Once the order is confirmed and dispatched from our warehouse your card will be charged. We accept payments made with credit card or invoice via Klarna AB, and through PayPal. Please refer to their respective website for further information about payment terms, methods and use.
Shipping & Delivery
We always aim to ship orders from our warehouse within 24 hours after order placement on business days.
It is your responsibility to ensure that the shipping address provided at the placement of the order is correct, and we cannot be held liable for any delays which we cannot influence – such as unexpected events during shipment transit. Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Thus, import duties, taxes and charges are your responsibility and not included in the item price or shipping charges. It is a good idea to contact your local customs office for current charges before you order so that you are aware of the possible extra charges.
You can find more detailed information about shipping times and delivery here.
Returns & Exchanges
If you decide to return your purchased item(s), you may do so within 14 days from the day the item was delivered to you or your closest service point. In this case, you must contact our Customer Service (email@example.com) within 14 days after delivery. Please note that you will have to pay for the delivery cost of the returned shipment to Understatement.
As a consumer, you will be liable for any diminished value of an item returned to us resulting from how you have handled the item beyond what is necessary to establish the nature, characteristics and function of the item. Understatement may therefore reduce, partially or fully, the amount of money refunded for items that show evidence of being worn, damaged or dirty. In addition, the item must have the hangtags and labels still attached to be viable for return or exchange. Due to hygiene reasons panties, bikini bottoms, and swimsuits cannot be returned/exchanged.
Purchased items are exchangeable for other items of the same type but of a different size or color. If an item can be exchanged is solely based upon our current stock availability at the time that we were contacted by you.
GOT MORE QUESTIONS?
Read more about, orders, sizing and shipping or ask a question in our help center.
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