FAQs

You’ve got questions and we’ve (most likely) got answers.

If there’s something we haven’t covered, contact us at: info@shopunderstatement.com

BralettesOur bralettes have a very flexible sizing because of their soft and stretchy materials. We would recomend you to use your regular bra size to find a comparable fit in Bralettes.

Panties: All of our models have a flexible sizing because of their soft and stretchy materials . To make it easier – use your regular jeans size to find a comparable fit in panties.

S =  EUR 34/36= Jeans size 24, 25, 26
M= EUR 36/38= Jeans size 27, 28, 29
L =  EUR 40/42= Jeans size 30, 31, 32

In between sizes or just super unsure? Our fit specialists know their stuff: info@shopunderstatement.com

All of our materials are super luxe and premium quality–and like with any nice garment–the more delicately you treat them, the longer they’ll last. Our pieces should serve as your everyday underwear. Bralettes feel good to be rotated so that the elastics have time to adjust.

Machine washed at 30 degrees Celsius. Laundry bags will provide extra protection during the wash. Do not: iron, bleach or tumble dry your underwear.

OUR BRALETTES

Lace Bralettes – | Heroine | Aquaholic | Rude Mary | Pillow Talk |
Dreamy color combos + Support 
Those allover lace bralettes uses seam lines to create a soft shape and our signature lace gives you a moderate nipple coverage. The adjustable double shoulder straps gives good support even for the bustier one. Back hook and eye fastening creates the perfect fit.

Lace Strap Bralettes – | Saboteur | White Noise |
Edgy + Comfort
Why choose between edge and comfort? We don’t think you have to compromise.  Lace bralettes with a plush elastic underband for extra support och comfort. Adjustable sholder straps and hook and eye fastening.

OUR PANTIES

Hiphuggers – | Heroine | Aquaholic |
Classic mid-high brief with a Brazilian cut to create a nice non digging shape. The soft thin elastic waistband will gently hugs your hips.

Low Riders – | Rude Mary | Pillow Talk |
Low-waist briefs with supersoft elastic waistband for extra comfort.

High-Waists – | Saboteur | White Noise |
High-waist briefs with a Brazilian cut to create an non digging shape. Supersoft elastic waistband.

Shipping:
Swedish orders will be delivered within 1-3 working days. Orders above 600 SEK in Sweden are free, otherwise at a fee of 39 SEK.

International orders will be delivered within 3-7 working days. The shipping fee for delivery to other European countries is 10 Euro and outside of Europe 40 Euro. For orders above 150 Euro shipping is free within the EU and Norway.

For express shipping, please contact our costumer service at info@shopunderstatement.com

Returns & Exchange:
If, for any reason, you are not satisfied with your order, you may return your article of merchandise within 2 weeks (14 days) from the date of delivery. To be eligible for a return or exchange, your items must be unworn, unwashed, undamaged and in their original packaging in the same condition that you received them. We cannot accept your return if more than 14 days have passed since the delivery of your order. Please note, we only accept returns on bras, not underwear.

How do I return: Please email us at info@shopunderstatement.com

In your email, please include your order number, reason for the return and item/size for exchange, if applicable.

Free exchanges on orders over 600 SEK within Sweden and over 150 Euro within the EU & Norway. The cost for shipping a return or exchange (on orders below 600SEK in Sweden and below 150 Euro in the EU & Norway) to Understatement are not covered or reimbursed by us. Exchanged goods are sent out free of charge.

Complaints:
Should you receive a delivery containing damaged or wrongly packaged items, we will cover all shipping charges and do everything we can to rectify our mistake. You will be provided with new products or a refund, depending on your wish.

If something is wrong with your delivery please contact us at info@shopunderstatement.com

BralettesOur bralettes have a very flexible sizing because of their soft and stretchy materials. We would recomend you to use your regular bra size to find a comparable fit in Bralettes.

Panties: All of our models have a flexible sizing because of their soft and stretchy materials . To make it easier – use your regular jeans size to find a comparable fit in panties.

S =  EUR 34/36= Jeans size 24, 25, 26
M= EUR 36/38= Jeans size 27, 28, 29
L =  EUR 38/42= Jeans size 30, 31, 32

In between sizes or just super unsure? Our fit specialists know their stuff: info@shopunderstatement.com

All of our materials are super luxe and premium quality – and like with any nice garment – the more delicate you treat them, the longer they’ll last. Our pieces should serve as your everyday underwear. Bralettes feels good to be rotated so elastics have time to adjust.

Machine washed at 30 degrees. Laundry bags will provide extra protection during the wash. Dont’s: iron, bleaching or tumble dry.

OUR BRALETTES

Lace Bralettes – | Heroine | Aquaholic | Rude Mary | Pillow Talk |
Dreamy color combos + Support 
Those allover lace bralettes uses seam lines to create a soft shape and our signature lace gives you a moderate nipple coverage. The adjustable double shoulder straps gives good support even for the bustier one. Back hook and eye fastening creates the perfect fit.

Lace Strap Bralettes – | Saboteur | White Noise |
Edgy + Comfort
Why choose between edge and comfort? We don’t think you have to compromise.  Lace bralettes with a plush elastic underband for extra support och comfort. Adjustable sholder straps and hook and eye fastening.

OUR PANTIES

Hiphuggers – | Heroine | Aquaholic |
Classic mid-high brief with a Brazilian cut to create a nice non digging shape. The soft thin elastic waistband will gently hugs your hips.

Low Riders – | Rude Mary | Pillow Talk |
Low-waist briefs with supersoft elastic waistband for extra comfort.

High-Waists – | Saboteur | White Noise |
High-waist briefs with a Brazilian cut to create an non digging shape. Supersoft elastic waistband.

Shipping:
Swedish orders will be delivered within 1-3 working days. Orders above 600 SEK in Sweden is free, otherwise at a fee of 49 SEK.

International orders will be delivered within 3-7 working days. The shipping fee for delivery to other European countries is 10 Euro and outside of Europe 40 Euro.

For express shipping, please contact our costumer service at info@shopunderstatement.com

Returns & Exchange:
If, for any reason, you are not satisfied with your order, you may return your article of merchandise within 2 weeks (14 days) from the date of delivery. To be eligible for a return or exchange, your items must be unworn, unwashed, undamaged and in their original packaging in the same condition that you received them. We cannot accept your return if more than 14 days have passed since the delivery of your order. Please note, we only accept returns on bras, and not underwear.

How do I return: Please email us at info@shopunderstatement.com
In your email, please include your order number, reason for the return and item/size for exchange, if applicable.

Free exchanges on orders over 600SEK within Sweden and over 150Euro within EU & Norway. The costs for shipping a return or exchange (on orders below 600SEK in Sweden and below 150Euro in EU&Norway) to Understatement are not covered or reimbursed by us. Exchanged goods are sent out free of charge.

Complaints:
Should you receive a delivery containing damaged or wrongly packaged items, we will cover all shipping charges and do everything we can to rectify our mistake. You will be provided with new products or a refund, depending on your wish.

If something is wrong with your delivery please contact us at info@shopunderstatement.com